Welcome to Sharp Approach, the premier choice for Customer Relationship Management (CRM) tools in the Midwest.

 

 

 

Schedule a live demo from Sharp Approach, the market and technology leader for CRM in the midwest.

Schedule a live demo and see why Sharp Approach has maintained its status as the market and technology leader for CRM in the Midwest for more than 10 years. Call 314.469.3565 or visit our contact page for more information!

CRM Products

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Sharp Approach is a premiere contact management, sales force automation and customer relationship management consulting firm in the midwest. We offer a complete menu of technology solutions that allows our clients to manage every aspect of the customer lifecycle.

In order to perfectly tailor the business needs of our clients, Sharp Approach has partnered with industry leaders Microsoft and Sage Software, offering the most complete menu of services available today.

Through its award-winning family of products, Sharp Approach provides a comprehensive suite of CRM applications to help businesses of every size in every industry and location, meeting the complex challenge of managing and sharing information on demand.

Sharp Approach delivers more than just powerful products. We offer a complete integration solution that empowers every business to experience the benefits of customer relationship management throughout the entire organization.

Microsoft Dynamics CRM

Microsoft Dynamics CRM is quite simply the fastest and easiest way to add CRM capabilities to any organization that uses Microsoft Office or Outlook. Because it was designed to partner with Outlook, Microsoft Dynamics CRM delivers lower training costs, broader user adoption, less application-switching, higher productivity, and an incredibly rapid return on investment.

Microsoft Dynamics CRM can give your employees direct access to customer information through Microsoft Outlook, enabling access to the information they need when they need it, in the office or on the road. Microsoft Dynamics CRM has many features such as:

  • Tight integration with Microsoft Office and Outlook, allowing employees to easily pull information from Microsoft Dynamics CRM into Office applications such as Microsoft Excel and Word.
  • Quick and easy access to your data through context-sensitive information for populating forms or taking next steps without changing screens.
  • Customized workspaces that allow users to create, save, and reuse favorite views of customer data without the distraction of unneeded information.
  • Service Calendar that allows service schedulers and dispatchers to schedule activities by resource, time, or service.
  • Powerful reporting and analysis tools that make it easy to identify opportunities and problems at a glance.
  • Great mobile support that allows field workers to get instant access to customer data from any personal digital assistant (PDA), laptop or browser.

Download MSCRM Datasheet PDF (Requires Adobe Reader).

For more information about Microsoft Dynamics CRM or other Sharp Approach products, please contact our sales department at 314.469.3565 or use our Contact Us page.

SalesLogix

Award-winning SalesLogix is the Customer Relationship Management solution that enables small to large-sized businesses to acquire, retain, and develop profitable customer relationships. With more than 250,000 users at 7,000 companies worldwide, SalesLogix is a CRM leader and is part of the Sage Software family of integrated business management solutions.

  • SalesLogix Sales. Increase productivity by automating key aspects of the selling cycle, maximize team selling effectiveness with advanced sales tools and make informed decisions based on accurate visibility into the sales pipeline.
  • SalesLogix Marketing. Identify and target the most profitable prospects, manage and track all aspects of campaigns in one place and analyze campaign ROI to increase marketing efficiency.
  • SalesLogix Customer Service. Resolve customer questions, issues and requests quickly for a high-quality customer experience, capitalize on new selling opportunities and provide convenient self-service solutions to customers.
  • SalesLogix Support. Provide resolutions to issues effectively and efficiently, reduce the time and resources it takes to support your customers and extend service delivery through 24x7 self-service solutions.
  • SalesLogix Mobile Solutions. SalesLogix Mobile extends CRM capabilities to both Pocket PC and Blackberry devices, delivering rich functionality and the realtime convenience of wireless.
  • Business Alerts & Workflow allows users to stay informed of all critical business opportunities. Set and monitor key business criteria, then receive automatic alerts when conditions are met. Add Integrated Service Alerts for pro-active notification of critical customer support issues.
  • Report & Analyze your customer data quickly and make informed business decisions. SalesLogix Pivot Reporter is a powerful, easy-to-use reporting and analysis tool designed to provide instant insight into your sales, marketing, service and support efforts.

Download SalesLogix Accounting Integration Datasheet PDF (Requires Adobe Reader).

Download SalesLogix Sales Datasheet PDF

Download SalesLogix Support Datasheet PDF

For more information about SalesLogix or other Sharp Approach products, please contact our sales department at 314.469.3565 or use our Contact Us page.

Sage CRM

Sage CRM is an easy-to-use, fast-to-deploy, feature-rich CRM solution providing enterprise-wide access to vital customer information—anytime, anywhere. With Sage CRM, you can better manage your business by integrating field sales, internal sales, customer care and marketing information.

  • Sage CRM uses industry-leading technology to foster better business practices and effortless information exchange throughout your enterprise. No matter how, when, or where your customers, partners, and prospects choose to interact with your company, Sage CRM provides a decisive advantage by delivering comprehensive, easy-to-use tools that help you confidently manage these relationships. Available in two editions, Sage CRM 100 and 200 installs quickly saving both time and implementation costs.
  • As your company grows, Sage CRM can grow right along with it, providing scalable upgrades designed to keep pace with your expanding business.

Sage CRM is also available as a hosted application at www.sagecrm.com. SageCRM.com is a comprehensive on-demand CRM solution for clients seeking a low-cost, low-risk solution. One price gets you everything: CRM application, support, training, backups, and updates. SageCRM.com also offers the flexibility to migrate to an onsite CRM system as business needs evolve or when the time is right.

Download Sage CRM Brochure PDF (Requires Adobe Reader).

Download SageCRM.com Brochure PDF (Requires Adobe Reader).

For more information about Sage CRM or other Sharp Approach products, please contact our sales department at 314.469.3565 or use our Contact Us page.

ACT! by Sage

ACT! by Sage is the #1 selling contact and customer manager that helps corporate workgroups and sales teams make contact, build relationships, and get results. ACT! Premium for Workgroups provides advanced workgroup functionality for administration, security, and opportunity tracking for up to 50 users. Your team can access and share information to grow productive business relationships.

Offering a low total cost of ownership, ACT! Premium for Workgroups can improve your team’s bottom line by forecasting and tracking customer opportunities. ACT! Premium for Workgroups can be tailored to specific business requirements and integrates with the tools your team uses everyday, such as Microsoft® Office, Lotus Notes®, and handheld devices.

ACT! by Sage allows you to:

  • Centralize critical contact and customer information and stay organized.
  • Manage and grow business relationships through top-notch communications.
  • Prioritize your work to stay on top of appointments and tasks.
  • Forecast and track sales opportunities for an improved bottom line.
  • Access and report on information quickly for a complete view of customer interactions.
  • Stay productive by taking critical information on the go.
  • Enable team collaboration for increased productivity.
  • Securely administer and deploy to large workgroups and teams .

Download ACT! by Sage 2006 Datasheet PDF (Requires Adobe Reader).

For more information about ACT! or other Sharp Approach products, please contact our sales department at 314.469.3565 or use our Contact Us page.

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